Terms of service


Protection of Personal Data

We take the protection of your personal data very seriously and process it in accordance with applicable data protection laws. Below, we inform you about the collection and use of your data when using our online shop.

Data Controller

The data controller under the General Data Protection Regulation (GDPR) is:
📧 infoskyesydney@gmail.com
(I can update this to a Blair Toronto email if you want.)

Collection and Processing of Personal Data

2.1 When Visiting Our Online Shop

When you visit our online shop, we automatically collect technical information your browser transmits to our server. This includes:

  • IP address

  • Date and time of access

  • Visited pages or files

  • Amount of data transferred

  • Browser type and version

This data is collected solely to ensure the smooth operation of our online shop and to improve our services. After processing, the data is deleted.

2.2 When Placing an Order

When you place an order, we collect and process the personal information you provide, such as:

  • Name

  • Address

  • Email

  • Phone number

  • Payment information

This data is stored and used to process your order, as well as for customer service and administrative purposes.

2.3 Newsletter Subscription

If you give us your explicit consent, we will use your email address to send you our newsletter regularly.
You can withdraw your consent at any time by clicking the unsubscribe link in the newsletter or by contacting us directly.

Disclosure of Data to Third Parties

Your personal data is only shared with third parties when necessary for processing your order.
This includes sharing with:

  • shipping carriers responsible for delivering your order,

  • our payment service providers,

  • Shopify, the platform on which Skye Sydney operates.

Your Rights

You have the right to:

  • obtain information about the personal data we store,

  • request correction or deletion,

  • request restriction of processing,

  • object to processing,

  • exercise your right to data portability,

  • submit a complaint to the competent supervisory authority.

Data Security

We use technical and organizational measures to protect your data from:

  • accidental or unlawful destruction,

  • alteration,

  • unauthorized disclosure,

  • unauthorized access,

  • misuse.

Our security measures are regularly reviewed and updated according to technological developments.

Terms of Use

These Terms of Use (“Agreement”) govern the use of and access to our services (“Services”) on this website (“Website”).
By using the Website, you agree to these terms.

Registration and Account

Some features of the Services may require registration. By registering, you agree to provide accurate and current information.
Users are solely responsible for protecting their login details.
Providing false or misleading information is strictly prohibited.

Use of Content

All content on this website is protected by copyright.
You may not reproduce, copy, distribute, or otherwise use the content without our prior written consent, unless it is content you have uploaded yourself.

User Responsibilities

By using our Services, you agree to:

  • comply with all applicable laws,

  • not misuse or disrupt our website or Services,

  • not harass or harm other users,

  • not upload or distribute inappropriate, offensive, or illegal content.

Liability for Services

We strive to provide reliable and high-quality services.
However, we do not take responsibility for interruptions, errors, or technical issues that may affect the use of the Services.

Changes to the Terms of Use

We reserve the right to modify these Terms of Use at any time.
Changes will be published on this Website and become effective upon publication.
Continued use of the Services after changes implies acceptance of the updated terms.

SMS Marketing Consent

By consenting to SMS marketing from Skye Sydney at checkout or by subscribing through our sign-up tools, you agree to receive recurring text messages, including:

  • updates about your order,

  • abandoned cart reminders,

  • text-based marketing offers,

  • transactional messages such as review requests —
    even if your phone number is registered on a national Do Not Call list.

Message frequency may vary.
Consent is not a condition of purchase.

If you wish to stop receiving SMS messages, reply STOP to any message or use the unsubscribe link provided.
You understand that alternative unsubscribe attempts (e.g., using different wording) may not be recognized as valid.

We do not charge for this service, but your mobile carrier may apply message and data rates.

For help, reply HELP or contact us at:
📧 infoskyesydney@gmail.com

We reserve the right to change the phone number or short code used for sending messages at any time.
You understand that messages sent to a changed number (including STOP or HELP requests) may not be received, and we are not responsible for processing such requests.

To the extent permitted by law, you agree that we are not liable for:

  • failed,

  • delayed,

  • or misdelivered text messages.